Last updated: 23 May 2026
By completing payment you ("the Client") agree to the following terms with Advisory by Privé ABN 33 825 612 379 ("the Advisor").
1. Services & Scope
1.1. The services purchased are as described on the payment page at the time of purchase. Any changes to scope must be agreed in writing.
1.2. Advisory services are guidance-based. Results depend on your implementation. The Advisor does not guarantee specific financial outcomes, revenue targets, or business results.
1.3. All advice, strategies, templates, and materials provided are for your business use only and may not be shared, resold, or distributed.
2. Payment Terms
2.1. One-time packages: Full payment is required before services commence. No work begins until payment is received in full.
2.2. Recurring subscriptions (monthly packages): By purchasing a subscription package, you authorise automatic monthly charges to the card provided for the minimum commitment period stated at checkout.
2.3. All prices are in Australian Dollars (AUD) and are inclusive of GST where applicable.
2.4. Payments are processed securely via Stripe. Advisory by Privé does not store your card details.
3. Subscriptions & Recurring Payments
3.1. Minimum commitment: Strategic Advisory requires a 3-month minimum commitment. Full Transformation requires a 6-month minimum commitment. You cannot cancel during the minimum commitment period.
3.2. Failed payments: If a scheduled payment fails, you will be notified immediately. You have 48 hours to update your payment method and settle the outstanding amount.
3.3. Service suspension: If payment is not received within 48 hours of a failed charge, all advisory services (including calls, text access, and support) will be suspended until the account is brought current.
3.4. Continued non-payment: If payment remains outstanding for more than 7 days, the Advisor reserves the right to terminate the engagement. Any remaining balance for the minimum commitment period remains due and payable.
3.5. After minimum period: Once the minimum commitment period has been fulfilled, you may cancel your subscription by providing 14 days written notice before the next billing date. No partial month refunds.
4. Client Responsibilities
4.1. You must show up. Advisory only works if you participate. This means attending scheduled calls, responding to messages within a reasonable timeframe, and completing agreed actions between sessions.
4.2. Missed calls: If you miss a scheduled call without 24 hours notice, the session is forfeited. It will not be rescheduled or refunded.
4.3. Action items: Between sessions you will be given action items, homework, or implementation tasks. You are responsible for completing these. The Advisor is not responsible for lack of progress resulting from incomplete or delayed action on your part.
4.4. Access & information: You agree to provide timely access to any business information, systems, or team members required for the Advisor to deliver the agreed services.
4.5. Honesty: You agree to be transparent about your business situation, finances, and challenges. The Advisor cannot help you effectively without accurate information.
5. Cancellation & Refunds
5.1. One-time packages (under $5,000): No refunds once the engagement has commenced or materials have been delivered.
5.2. One-time packages ($5,000+): A 50/50 payment split may be arranged (50% upfront, 50% on completion). The upfront payment is non-refundable once work has commenced.
5.3. Subscriptions during minimum period: No cancellation or refund during the minimum commitment period. The full commitment amount remains due.
5.4. VIP Day: Non-refundable once booked. May be rescheduled once with 7 days notice, subject to availability.
5.5. Cooling-off period: In accordance with Australian Consumer Law, if you are purchasing as a consumer and the service has not yet commenced, you may request a refund within 3 business days of purchase.
6. Confidentiality
6.1. Both parties agree to keep confidential any business information, strategies, financials, or proprietary information shared during the engagement.
6.2. The Advisor may reference the engagement in general terms (e.g. "working with a client in [industry]") but will not disclose your name, business name, or specific details without written consent.
6.3. You agree not to share the Advisor's proprietary frameworks, templates, strategies, or materials with third parties.
7. Intellectual Property
7.1. All templates, frameworks, strategies, documents, and materials created by the Advisor remain the intellectual property of Advisory by Privé.
7.2. You are granted a non-exclusive, non-transferable licence to use these materials for your own business purposes only.
7.3. Any work product created specifically for your business (e.g. custom strategy documents, SOPs, marketing plans) is yours to keep and use.
8. Limitation of Liability
8.1. The Advisor's total liability under this agreement is limited to the total fees paid by the Client for the current engagement.
8.2. The Advisor is not liable for any indirect, consequential, or incidental losses including but not limited to lost revenue, lost profits, or business interruption.
8.3. The Advisor is not liable for decisions you make based on advice provided. You are responsible for your own business decisions.
9. Dispute Resolution
9.1. Any disputes will first be addressed through good faith negotiation between the parties.
9.2. If a resolution cannot be reached, disputes will be referred to mediation in Queensland, Australia.
9.3. This agreement is governed by the laws of Queensland, Australia.
10. General
10.1. This agreement constitutes the entire agreement between the parties.
10.2. The Advisor reserves the right to update these terms. Existing clients will be notified of material changes.
10.3. If any provision is found to be unenforceable, the remaining provisions continue in full force.